The Wall Street Journal takes on IT departments everywhere
An article on the Wall Street Journal’s online edition caught our eyes – and apparently the eyes of more than a few security pros.
Handler Lenny Zeltser of the SANS Internet Storm Center detailed “Ten things your IT department won’t tell you” on the organization’s dairy today. As a result, quite a few IT pros may call the Journal to cancel their subscriptions.
The article details ways to use your work PC with some of the comforts of home, distributing advice on risqué practices from the somewhat harmless (how to look like you’re working) to potentially dangerous (how to get software your company won’t let you download).
One ISC reader claimed that the article “ultimately tries to convince our users that forwarding sensitive company information to free web-based storage solutions, installing any application, surfing porn or forwarding your email to a free third-party service is perfectly acceptable.”
I’ll leave it up to you to decide if that’s true or not. Here’s a link to the article.
My two cents is that it did, intentionally or not, portray IT professionals as dumb and insensitive gatekeepers, trying to block off employees from their friends and families in the outside world. Most employees would disagree, and rest assured, the average IT pro has known about these freshly declassified shortcuts for quite a while.
It’s also a surprising opinion in the pages of the Journal, whose opinion pages are known to be, as Lowell Bergman pointed out in the motion picture The Insider, “not exactly a bastion of anti-capitalist sentiment.”
The ISC handlers make a great point, noting that the article may be less than up-front about the potential risks for putting the article to use:
“ISC handler Swa Frantzen mentioned that the article left out one big risk: Violating the company’s policy may be a reason for dismissal. He pointed out that IT staff can use the article as a way of raising awareness for the policies that exist at the companies, and the sanctions associated with violating the policies. He also emphasized the need to develop IT practices that support the mobile nature of the modern workforce. “We will need to evolve from the medieval walled city model we all build with our current security technology to a modern grid pattern city, where the people live in the suburbs and are mobile.”
His point in short: if the human resources office calls, don’t blame Rupert Murdoch.

Posted August 2, 2007
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